Ans. GEIPER offers:

• Prompt response.
• Adherence to highest quality standard.
• Cost effective solutions.
• Full security and confidentiality of the data.
• Best pool of human resource.
• Access to most comprehensive databases of scientific and patent information.
• State-of-the-art infrastructure.

Ans. The Search Methodology at GEIPER comprises:

• For Legal Services, legal databases (both paid and free) are used according to the geographical area of research
• Patent Searching carried out by teams of 3-4 people in order to maximise the quality of the search.
• Combination of keyword, classification (US/IPC/ECLA), assignee and inventor based searching is employed.
• We use a judicious combination of free and commercial patent databases including Micropatent, Delphion, Derwent, STN, esp@cenet and Dialog.
• Full structure searching available for pharmaceutical, medical and chemical patent searches.
• Gene searching is carried out using the D-gene searching database. 
• Searches are completed within 2 weeks of request.

Ans. The issue of information security is of paramount importance to us. GEIPER takes special pride in having an elaborate set of security procedures/mechanisms to meet the highest standards of information security. All incoming data to the GEIPER internal network is completely secure. We use a wide range of procedures/instruments to check the flow of data within the Company. GEIPER owns a dedicated Server to fulfil the need for complete data security and confidentiality.

Ans. Besides the usual cost saving benefits of all outsourcing models, GEIPER “outsourcing model” offers unique advantages to the clients which inter alia include (a) strict adherence to highest quality standards in service delivery (b) providing access of the best pool of human resources to our clients.

Ans. We offer several methods of payments to the clients.  A majority of our payments are made through wire transfer. However, we are flexible to the client’s convenience in this respect.

Ans.Besides the usual cost saving benefits of all outsourcing models, GEIPER “outsourcing model” offers unique advantages to the clients which inter alia include (a) strict adherence to highest quality standards in service delivery (Six Sigma based methodology) (b) providing access of the best pool of human resources to our clients.

Ans.Client satisfaction is of utmost importance for us. Each team working on the project is responsible to send regular reports of the work to the client. We also recommend frequent feedback calls to ensure project performance.

Ans.Initiation of project is preceded by effort estimation and process mapping. Project scope and  deliverable format is decided with clients’ consensus